Resources

At Health Supply X, we are committed to supporting our partners with the tools, knowledge, and resources needed to succeed in the competitive pharmaceutical and food supplement industries. Our comprehensive resources cover a wide range of topics designed to help you grow, improve operational efficiency, and build lasting success.


Partner Onboarding Guide

Start your journey with us by exploring our Partner Onboarding Guide. This resource provides everything you need to know about how to get started, including the steps to register as a supplier, requirements for listing your products, and how to ensure your business meets our high standards.

  • Getting Started: A step-by-step guide to becoming a supplier and listing your products.
  • Approval Process: Understand the verification process and criteria for supplier approval.
  • Platform Navigation: Learn how to navigate your dashboard and manage your product listings.


Pricing & Order Guide

Understanding our pricing structure is essential to making the most of your partnership with Health Supply X. Our Pricing & Order Guide explains how we calculate bulk pricing, order volumes, and discounts, as well as how to track and manage your orders.

  • Bulk Pricing: Detailed explanation of volume-based pricing and how it affects your order.
  • Order Placement: A simple, easy-to-follow guide on how to place orders and track progress.
  • Order Breakdown: Understand the price breakdown displayed under each order.


Compliance & Regulations

Stay compliant with industry standards and regulations with our Compliance & Regulations resource. This guide provides key information on safety, quality, and regulatory requirements, ensuring that your products meet global standards.

  • Lab Reports: Learn about the importance of lab-backed product testing and certifications.
  • Regulatory Requirements: An overview of key regulatory requirements for pharmaceutical and supplement products.
  • Quality Standards: Insights into the quality control procedures we adhere to and expect from our suppliers.


Marketing Support

Maximize your business’s potential with the Marketing Support we offer. Our team can assist you with promotional materials, co-branding opportunities, and marketing strategies to help your products stand out in a competitive marketplace.

  • Co-Branding Opportunities: Partner with us on marketing campaigns and promotions.
  • Marketing Collateral: Access high-quality product images, banners, and other promotional materials.
  • Market Positioning: Strategies to help you position your brand effectively and grow consumer trust.


Customer Service Support

Our Customer Service Support is always available to assist you with any inquiries or issues that may arise. Whether you have questions about your account, need help with your orders, or require assistance with product listings, our dedicated support team is here to ensure your experience with Health Supply X is smooth and successful.

  • Account Management: Assistance with managing your supplier account and updating your product listings.
  • Order Assistance: Support with order processing, shipping, and tracking.
  • General Inquiries: Answers to any questions related to our platform, processes, or services.
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